TPP Wholesale experienced a major incident on June 22, 2021 affecting International and National, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 22, 2021, 12:40 AM UTC
We are aware of an outage that is currently affecting customers who use the PartnerConsole DNS Platform. Our Platform Team are investigating this issue as a top priority. We will provide an update as soon as possible.
- monitoring Jun 22, 2021, 01:44 AM UTC
The Platform Team have identified the issue and have applied a fix. We will continue to monitor the situation and provide further updates. We apologise for any inconvenience caused.
- resolved Jun 22, 2021, 02:44 AM UTC
The Platform Team have been monitoring the situation and have confirmed that this incident has now been resolved. TPP Wholesale would like to apologise for any inconvenience caused by this outage.