TPP Wholesale experienced a notice incident on July 20, 2020 affecting Domain Name Management and Control Panel, lasting 15h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 20, 2020, 07:11 AM UTC
We’re currently experiencing degraded performance issues with the TPP Wholesale Console. Our team is currently working to restore normal performance levels. We apologize for any inconvenience and will post another update as soon as we learn more.
- monitoring Jul 20, 2020, 10:26 AM UTC
The issue has been identified and all systems are being reported as operational. We will continue to monitor this over the next 24hrs to ensure the system's up time is maintained. Please accept our apologies for any inconveniences caused.
- resolved Jul 20, 2020, 10:45 PM UTC
We can now confirm that after a night of monitoring The Console is operating as expected. Please accept our apologies for any inconvenience caused while the fix was implemented.