TPP Wholesale experienced a notice incident on November 2, 2022 affecting Domain Name Management, lasting 4d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 02, 2022, 04:20 AM UTC
We are aware of an issue that is currently affecting the ability to perform the follow actions against .NZ domain names - - Delegate Domain Name Servers - Update/Modify Domain Registrant Contacts Customers can still register & renew .NZ domain names but cannot perform the actions above. We would like to apologise for the inconvenience caused during this time.
- identified Nov 02, 2022, 10:39 PM UTC
We have identified the issue with the Platform Team currently working on a fix. Customers can now delegate domain names but may face an issue when trying to update/modify domain name contacts. Domain registrations & renewals are still not affected and continue to work as per BAU. Please feel free to contact our Support Team should you require any further assistance during this time. We would like to apologise for any inconvenience caused.
- resolved Nov 07, 2022, 03:30 AM UTC
We have identified and resolved the issue affecting the management of .NZ domain names. We would like to apologise for any inconvenience caused during this time.