Totango Outage History

Totango is up right now

Pingoru has recorded 63 incidents for Totango: 2 in the last 12 months and 0 in the last 90 days.

Source: status.totango.com

63incidents recorded
2last 12 months
0last 90 days
3 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Totango in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 508 (0%)

Incidents, newest first

Minor February 25, 2026 Account and Segment Experiencing High Load Times 3h 13m Totango Web Application

Started Feb 25, 2026, 07:20 PM UTC· resolved Feb 25, 2026, 10:34 PM UTC

  1. investigating Feb 25, 2026, 07:20 PM UTC

    We are currently investigating the issue with high load times in Accounts and Segments

  2. identified Feb 25, 2026, 07:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 25, 2026, 07:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Feb 25, 2026, 09:35 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Feb 25, 2026, 10:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 9, 2025 Totango Performance Issues 2h 18m Totango Web Application

Started Dec 09, 2025, 04:25 PM UTC· resolved Dec 09, 2025, 06:43 PM UTC

  1. investigating Dec 09, 2025, 04:25 PM UTC

    We are currently investigating this issue.

  2. identified Dec 09, 2025, 05:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 09, 2025, 05:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 09, 2025, 06:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 20, 2025 Application not loading 5h 22m Totango Web Application

Started Oct 20, 2025, 09:45 AM UTC· resolved Oct 20, 2025, 03:07 PM UTC

  1. monitoring Oct 20, 2025, 09:45 AM UTC

    Earlier today, our application experienced login and availability issues due to a widespread AWS outage. During this time, we were also unable to update our status page as it was affected by the same incident. Service has now been fully restored, and the application is operational again. We’ll continue monitoring to ensure stability. Thank you for your patience and understanding.

  2. resolved Oct 20, 2025, 03:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 1, 2025 AI CSM Chatbot Blocking Visibility 3h Totango Web Application

Started Aug 01, 2025, 02:46 PM UTC· resolved Aug 01, 2025, 05:46 PM UTC

  1. identified Aug 01, 2025, 02:46 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 01, 2025, 04:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 01, 2025, 05:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 22, 2025 Degraded Performance issues 2h 20m Totango Web Application

Started Jul 22, 2025, 09:23 AM UTC· resolved Jul 22, 2025, 11:44 AM UTC

  1. investigating Jul 22, 2025, 09:23 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 22, 2025, 09:24 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 22, 2025, 11:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 22, 2025, 11:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 10, 2025 Login and degraded performance issues 2h 29m Totango Web Application

Started Jun 10, 2025, 10:53 AM UTC· resolved Jun 10, 2025, 01:23 PM UTC

  1. investigating Jun 10, 2025, 10:53 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 10, 2025, 11:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 10, 2025, 01:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 6, 2025 SuccessPlays are queued 17h 41m Tasks and SuccessPlays

Started May 06, 2025, 04:25 PM UTC· resolved May 07, 2025, 10:06 AM UTC

  1. identified May 06, 2025, 04:25 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved May 07, 2025, 10:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 29, 2025 Integrations Delay 1h 49m Data Processing Pipelines

Started Apr 29, 2025, 08:04 PM UTC· resolved Apr 29, 2025, 09:53 PM UTC

  1. investigating Apr 29, 2025, 08:04 PM UTC

    We are currently investigating an issue with Customer Data Hub Processing Delays

  2. investigating Apr 29, 2025, 08:04 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 29, 2025, 08:25 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 29, 2025, 09:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 29, 2025, 09:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 3, 2025 Slower-than-usual processing of updates 3h 12m Data Processing Pipelines

Started Mar 03, 2025, 02:32 PM UTC· resolved Mar 03, 2025, 05:44 PM UTC

  1. investigating Mar 03, 2025, 02:32 PM UTC

    We are currently experiencing slower-than-usual processing of updates. Our team is actively investigating the issue and working on a resolution. We appreciate your patience and will provide further updates as soon as possible.

  2. resolved Mar 03, 2025, 05:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 3, 2024 Integration issues 14m Data Processing Pipelines, Salesforce Connector

Started Dec 03, 2024, 04:29 PM UTC· resolved Dec 03, 2024, 04:43 PM UTC

  1. investigating Dec 03, 2024, 04:29 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 03, 2024, 04:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 03, 2024, 04:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 11, 2024 Collection Creation Issue 14h 20m Totango Web Application

Started Nov 11, 2024, 03:24 PM UTC· resolved Nov 12, 2024, 05:45 AM UTC

  1. investigating Nov 11, 2024, 03:24 PM UTC

    We are currently experiencing issues with creating collections when using list attributes. Our team is actively investigating the cause. Thank you for your patience as we work to resolve this

  2. monitoring Nov 11, 2024, 04:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 11, 2024, 04:48 PM UTC

    This incident has been resolved.

  4. resolved Nov 12, 2024, 05:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 5, 2024 Campaign email HTML issue 2h 52m Campaigns

Started Nov 05, 2024, 06:50 PM UTC· resolved Nov 05, 2024, 09:42 PM UTC

  1. investigating Nov 05, 2024, 06:50 PM UTC

    HTML characters getting appended in campaign email content. This issue is currently being investigated on high priority.

  2. resolved Nov 05, 2024, 09:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 4, 2024 Issues identified in Campaign sender signature and bulk attribute updates 6h 11m Totango Web Application, Campaigns

Started Nov 04, 2024, 05:00 PM UTC· resolved Nov 04, 2024, 11:11 PM UTC

  1. identified Nov 04, 2024, 05:00 PM UTC

    1. Issues populating Campaign sender signature and URL 2. Issues updating/ clearing attribute values via bulk action

  2. identified Nov 04, 2024, 05:40 PM UTC

    A fix for the issues reported with bulk updating/ clearing attribute values have been implemented and currently operational. Issue with Populating campaign sender signature and URL is being actively investigated

  3. resolved Nov 04, 2024, 11:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 27, 2024 General tab under Global Settings will not load 21h 19m Totango Web Application

Started Oct 27, 2024, 03:28 PM UTC· resolved Oct 28, 2024, 12:47 PM UTC

  1. investigating Oct 27, 2024, 03:28 PM UTC

    We are currently investigating this issue.

  2. identified Oct 28, 2024, 08:30 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 28, 2024, 09:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 28, 2024, 12:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 27, 2024 Issue with Outlook's Touchpoint Connect 25m Email to Touchpoints

Started Oct 27, 2024, 02:27 PM UTC· resolved Oct 27, 2024, 02:52 PM UTC

  1. investigating Oct 27, 2024, 02:27 PM UTC

    We are currently investigating an issue within Outlook's Touchpoint Connect. Email-To-Touchpoint without the Outlook connect should be working as expected.

  2. resolved Oct 27, 2024, 02:52 PM UTC

    The issue has been resolved.

Read the full incident report →