Totango incident

Account and Segment Experiencing High Load Times

Minor Resolved View vendor source →

Totango experienced a minor incident on February 25, 2026 affecting Totango Web Application, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2026, 07:20 PM UTC
Resolved
Feb 25, 2026, 10:34 PM UTC
Duration
3h 13m
Detected by Pingoru
Feb 25, 2026, 07:20 PM UTC

Affected components

Totango Web Application

Update timeline

  1. investigating Feb 25, 2026, 07:20 PM UTC

    We are currently investigating the issue with high load times in Accounts and Segments

  2. identified Feb 25, 2026, 07:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 25, 2026, 07:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Feb 25, 2026, 09:35 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Feb 25, 2026, 10:34 PM UTC

    This incident has been resolved.