Totango incident

Degraded Performance - EU

Major Resolved View vendor source →

Totango experienced a major incident on May 14, 2023 affecting Totango Web Application, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2023, 05:06 PM UTC
Resolved
May 14, 2023, 05:40 PM UTC
Duration
33m
Detected by Pingoru
May 14, 2023, 05:06 PM UTC

Affected components

Totango Web Application

Update timeline

  1. investigating May 14, 2023, 05:06 PM UTC

    We are currently investigating the degraded performance issue that is impacted EU services.

  2. monitoring May 14, 2023, 05:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 14, 2023, 05:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 14, 2023, 05:40 PM UTC

    This incident has been resolved.