Totango incident

Issue with Campaigns

Major Resolved View vendor source →

Totango experienced a major incident on May 15, 2023 affecting Campaigns, lasting 2h 31m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2023, 12:25 PM UTC
Resolved
May 15, 2023, 02:56 PM UTC
Duration
2h 31m
Detected by Pingoru
May 15, 2023, 12:25 PM UTC

Affected components

Campaigns

Update timeline

  1. investigating May 15, 2023, 12:25 PM UTC

    We are currently investigating an issue with campaigns, should happen only within teams that contain a filter.

  2. identified May 15, 2023, 01:32 PM UTC

    The issue has been identified, the issue occurred while trying to activate campaigns and a fix is being prepared.

  3. resolved May 15, 2023, 02:56 PM UTC

    This incident has been resolved.