Totango incident

Delay in campaign processing

Minor Resolved View vendor source →

Totango experienced a minor incident on August 9, 2023 affecting Campaigns, lasting 18h 59m. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2023, 01:17 PM UTC
Resolved
Aug 10, 2023, 08:16 AM UTC
Duration
18h 59m
Detected by Pingoru
Aug 09, 2023, 01:17 PM UTC

Affected components

Campaigns

Update timeline

  1. identified Aug 09, 2023, 01:17 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Aug 09, 2023, 04:40 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Aug 10, 2023, 02:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 10, 2023, 08:16 AM UTC

    This incident has been resolved.