Totango incident

Login issues

Major Resolved View vendor source →

Totango experienced a major incident on March 5, 2024 affecting Totango Web Application, lasting 16h 24m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2024, 10:38 PM UTC
Resolved
Mar 06, 2024, 03:02 PM UTC
Duration
16h 24m
Detected by Pingoru
Mar 05, 2024, 10:38 PM UTC

Affected components

Totango Web Application

Update timeline

  1. investigating Mar 05, 2024, 10:38 PM UTC

    We are currently investigating this issue.

  2. identified Mar 06, 2024, 01:21 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 06, 2024, 12:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 06, 2024, 03:02 PM UTC

    This incident has been resolved.