Totango incident

Issues with Account Assignment

Notice Resolved View vendor source →

Totango experienced a notice incident on April 15, 2024 affecting Totango Web Application, lasting 20h 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2024, 03:45 PM UTC
Resolved
Apr 16, 2024, 11:55 AM UTC
Duration
20h 10m
Detected by Pingoru
Apr 15, 2024, 03:45 PM UTC

Affected components

Totango Web Application

Update timeline

  1. investigating Apr 15, 2024, 03:45 PM UTC

    We have identified issues related to Account assignment misalignment and are actively investigating.

  2. monitoring Apr 15, 2024, 09:51 PM UTC

    A fix was identified and the team is monitoring results.

  3. resolved Apr 16, 2024, 11:55 AM UTC

    This incident has been resolved.