Totango incident

Long Load Times

Critical Resolved View vendor source →

Totango experienced a critical incident on June 11, 2024 affecting Totango Web Application, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2024, 08:45 PM UTC
Resolved
Jun 11, 2024, 11:00 PM UTC
Duration
2h 14m
Detected by Pingoru
Jun 11, 2024, 08:45 PM UTC

Affected components

Totango Web Application

Update timeline

  1. investigating Jun 11, 2024, 08:45 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 11, 2024, 08:45 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 11, 2024, 10:26 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 11, 2024, 10:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 11, 2024, 11:00 PM UTC

    This incident has been resolved.