Totango incident

Account Profiles Not Loading

Minor Resolved View vendor source →

Totango experienced a minor incident on July 11, 2024 affecting Totango Web Application, lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2024, 05:59 PM UTC
Resolved
Jul 11, 2024, 08:20 PM UTC
Duration
2h 21m
Detected by Pingoru
Jul 11, 2024, 05:59 PM UTC

Affected components

Totango Web Application

Update timeline

  1. investigating Jul 11, 2024, 05:59 PM UTC

    We are currently investigating this issue.

  2. identified Jul 11, 2024, 06:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 11, 2024, 06:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 11, 2024, 08:20 PM UTC

    This incident has been resolved.