Totango incident

Account Profile load time and failure to load

Minor Resolved View vendor source →

Totango experienced a minor incident on July 12, 2024 affecting Totango Web Application, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2024, 02:33 PM UTC
Resolved
Jul 12, 2024, 03:47 PM UTC
Duration
1h 13m
Detected by Pingoru
Jul 12, 2024, 02:33 PM UTC

Affected components

Totango Web Application

Update timeline

  1. investigating Jul 12, 2024, 02:33 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 12, 2024, 03:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 12, 2024, 03:47 PM UTC

    This incident has been resolved.