Totango incident

App Failure to Load

Minor Resolved View vendor source →

Totango experienced a minor incident on July 15, 2024 affecting Totango Web Application, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2024, 07:07 PM UTC
Resolved
Jul 15, 2024, 08:23 PM UTC
Duration
1h 15m
Detected by Pingoru
Jul 15, 2024, 07:07 PM UTC

Affected components

Totango Web Application

Update timeline

  1. investigating Jul 15, 2024, 07:07 PM UTC

    We are currently investigating this issue.

  2. identified Jul 15, 2024, 07:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 15, 2024, 07:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 15, 2024, 08:23 PM UTC

    This incident has been resolved.