Totango incident

Campaigns and SuccessPlays not sending or assigning tasks

Minor Resolved View vendor source →

Totango experienced a minor incident on July 23, 2024 affecting Tasks and SuccessPlays and Campaigns, lasting 12h 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2024, 06:04 PM UTC
Resolved
Jul 24, 2024, 06:14 AM UTC
Duration
12h 10m
Detected by Pingoru
Jul 23, 2024, 06:04 PM UTC

Affected components

Tasks and SuccessPlaysCampaigns

Update timeline

  1. investigating Jul 23, 2024, 03:39 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 23, 2024, 05:58 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 23, 2024, 06:04 PM UTC

    We are continuing to investigate this issue. The issue with Tasks and SuccessPlays has been resolved.

  4. investigating Jul 23, 2024, 06:06 PM UTC

    We are continuing to investigate this issue. The issue with Tasks and SuccessPlays has been resolved.

  5. investigating Jul 23, 2024, 06:07 PM UTC

    We are continuing to investigate this issue.

  6. monitoring Jul 23, 2024, 06:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Jul 24, 2024, 06:14 AM UTC

    This incident has been resolved.