Totango incident

Customer Data Hub Degraded Performance

Minor Resolved View vendor source →

Totango experienced a minor incident on August 12, 2024 affecting Data Processing Pipelines, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2024, 03:45 PM UTC
Resolved
Aug 12, 2024, 06:35 PM UTC
Duration
2h 49m
Detected by Pingoru
Aug 12, 2024, 03:45 PM UTC

Affected components

Data Processing Pipelines

Update timeline

  1. investigating Aug 12, 2024, 03:45 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 12, 2024, 03:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 12, 2024, 06:35 PM UTC

    This incident has been resolved.