Totango experienced a major incident on September 12, 2024 affecting Campaigns and Email to Touchpoints, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
CampaignsEmail to Touchpoints
Update timeline
- investigating Sep 12, 2024, 02:35 PM UTC
We are currently experiencing an issue with email sending from Totango. This issue is affecting all campaigns and other emails, and no emails are being sent at this time. Our team is actively investigating the issue, and we will provide updates as soon as we have more information.
- resolved Sep 12, 2024, 02:52 PM UTC
This incident has been resolved. Thank you for your patience.