Totango incident

Application not loading

Major Resolved View vendor source →

Totango experienced a major incident on September 30, 2024 affecting Totango Web Application, lasting 18h 53m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2024, 03:57 PM UTC
Resolved
Oct 01, 2024, 10:50 AM UTC
Duration
18h 53m
Detected by Pingoru
Sep 30, 2024, 03:57 PM UTC

Affected components

Totango Web Application

Update timeline

  1. investigating Sep 30, 2024, 03:57 PM UTC

    We are currently investigating this issue

  2. monitoring Sep 30, 2024, 04:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 01, 2024, 10:50 AM UTC

    This incident has been resolved.