Totango experienced a major incident on October 14, 2024 affecting Totango Web Application, lasting 18h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Totango Web Application
Update timeline
- investigating Oct 14, 2024, 02:43 PM UTC
We are currently investigating this issue.
- identified Oct 14, 2024, 06:31 PM UTC
An issue has been identified and fix has been implemented that has improved most of the performance issues. But we are monitoring the results and working towards a permanent solution.
- resolved Oct 15, 2024, 09:00 AM UTC
This incident has been resolved.