Totango experienced a major incident on October 27, 2024 affecting Email to Touchpoints, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Email to Touchpoints
Update timeline
- investigating Oct 27, 2024, 02:27 PM UTC
We are currently investigating an issue within Outlook's Touchpoint Connect. Email-To-Touchpoint without the Outlook connect should be working as expected.
- resolved Oct 27, 2024, 02:52 PM UTC
The issue has been resolved.