Totango incident

Collection Creation Issue

Minor Resolved View vendor source →

Totango experienced a minor incident on November 11, 2024 affecting Totango Web Application, lasting 14h 20m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2024, 03:24 PM UTC
Resolved
Nov 12, 2024, 05:45 AM UTC
Duration
14h 20m
Detected by Pingoru
Nov 11, 2024, 03:24 PM UTC

Affected components

Totango Web Application

Update timeline

  1. investigating Nov 11, 2024, 03:24 PM UTC

    We are currently experiencing issues with creating collections when using list attributes. Our team is actively investigating the cause. Thank you for your patience as we work to resolve this

  2. monitoring Nov 11, 2024, 04:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 11, 2024, 04:48 PM UTC

    This incident has been resolved.

  4. resolved Nov 12, 2024, 05:45 AM UTC

    This incident has been resolved.