Total Expert experienced a minor incident on August 28, 2025 affecting Reporting, lasting 23h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Aug 28, 2025, 02:23 PM UTC
We have identified an issue that occurred yesterday, August 27th, between 11:30AM CT and 6:30PM CT. During this period, email activity stats were not being processed correctly within the platform. We have confirmed that all emails scheduled during that time were sent and are working to ensure the email activity data during the impacted time frame is recorded accurately. We will provide an update once the outstanding activity has been recorded properly within the system.
- resolved Aug 29, 2025, 02:09 PM UTC
Outstanding email activity statistics were successfully processed as of 9:00 PM CT last night. The incident has been resolved.