Torq incident

[EU] Elevated executions error rate in EU region

Minor Resolved View vendor source →

Torq experienced a minor incident on August 5, 2025 affecting Workflows Automation, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2025, 01:41 PM UTC
Resolved
Aug 05, 2025, 02:10 PM UTC
Duration
29m
Detected by Pingoru
Aug 05, 2025, 01:41 PM UTC

Affected components

Workflows Automation

Update timeline

  1. investigating Aug 05, 2025, 01:41 PM UTC

    We are currently experiencing elevated error rates affecting workflows in the EU region. Our team is actively investigating the issue and working on a resolution. Updates will be provided as they become available.

  2. identified Aug 05, 2025, 01:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 05, 2025, 01:57 PM UTC

    Fix has been implemented and all system returned to operational status. We are continuing to monitor the system.

  4. resolved Aug 05, 2025, 02:10 PM UTC

    This incident has been resolved.