Tonkean Outage History

Tonkean had 9 outages in the last 2 years totaling 25h 9m of downtime — averaging 0.4 incidents per month.

There were 9 Tonkean outages since September 29, 2025 totaling 25h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.tonkean.com

Minor June 25, 2026

High errors rate in workflow execution + slowness in app loading

Detected by Pingoru: Jun 25, 2026, 06:57 PM UTC
Resolved: Jun 25, 2026, 08:15 PM UTC
Duration: 1h 17m

Affected: Workflows RuntimeUser Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports)Data Sources (Webhooks, Data Collection & Actions)

Timeline · 3 updates

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Major June 19, 2026

AI Agents are not responding

Detected by Pingoru: Jun 19, 2026, 09:07 AM UTC
Resolved: Jun 19, 2026, 09:09 AM UTC
Duration: 1m

Affected: Workflows Runtime

Timeline · 3 updates

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Critical May 15, 2026

Sharepoint data sources errors

Detected by Pingoru: May 15, 2026, 03:14 PM UTC
Resolved: May 15, 2026, 07:26 PM UTC
Duration: 4h 12m

Affected: Data Sources (Webhooks, Data Collection & Actions)

Timeline · 5 updates

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Minor April 16, 2026

Slowness in processing of Tonkean items, actions and interfaces

Detected by Pingoru: Apr 16, 2026, 08:33 AM UTC
Resolved: Apr 16, 2026, 09:23 AM UTC
Duration: 50m

Affected: Workflows RuntimeUser Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports)

Timeline · 3 updates

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Major April 15, 2026

Slow processing of Tonkean items and access to the Tonkean app

Detected by Pingoru: Apr 15, 2026, 05:32 PM UTC
Resolved: Apr 15, 2026, 09:22 PM UTC
Duration: 3h 50m

Affected: Workflows RuntimeUser Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports)Workflow Builder

Timeline · 7 updates

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Major November 25, 2025

403 Forbidden Errors Detected on Specific Endpoints – Under Investigation

Detected by Pingoru: Nov 25, 2025, 08:51 AM UTC
Resolved: Nov 25, 2025, 09:09 AM UTC
Duration: 18m

Affected: User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports)Workflow BuilderUser Interface Builder (Forms, Item Interfaces, Workspace Apps, Business Reports)Workflow Runtime History

Timeline · 3 updates

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Notice October 20, 2025

AWS Regional Outage – Monitoring Impact

Detected by Pingoru: Oct 20, 2025, 11:35 AM UTC
Resolved: Oct 21, 2025, 12:33 AM UTC
Duration: 12h 58m

Timeline · 2 updates

monitoring Oct 20, 2025, 11:35 AM UTC

We are aware of an ongoing outage affecting AWS services, which may impact parts of our platform. Our team is actively monitoring the situation and assessing potential effects on our systems.
resolved Oct 21, 2025, 12:33 AM UTC

This incident has been resolved.

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Critical October 16, 2025

Autoscaler Permission Change Incident

Detected by Pingoru: Oct 16, 2025, 12:18 PM UTC
Resolved: Oct 16, 2025, 12:31 PM UTC
Duration: 13m

Affected: Workflows RuntimeUser Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports)Workflow BuilderUser Interface Builder (Forms, Item Interfaces, Workspace Apps, Business Reports)Data Sources (Webhooks, Data Collection & Actions)Communication IntegrationsIdentity Provider IntegrationsWorkflow Runtime History

Timeline · 3 updates

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Minor September 29, 2025

Slowness in handling of Tonkean actions

Detected by Pingoru: Sep 29, 2025, 06:53 PM UTC
Resolved: Sep 29, 2025, 08:21 PM UTC
Duration: 1h 28m

Affected: Workflows RuntimeUser Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports)Workflow Runtime History

Timeline · 3 updates

Read the full incident report →