Tonkean Outage History

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Pingoru has recorded 50 incidents for Tonkean: 6 in the last 12 months and 0 in the last 90 days.

Source: status.tonkean.com

50incidents recorded
6last 12 months
0last 90 days
105 minutestypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Tonkean in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202625 of 720 (1%)
May 202614 of 744 (1%)
June 202621 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 520 (0%)

Incidents, newest first

Minor June 25, 2026 High errors rate in workflow execution + slowness in app loading 1h 17m Workflows Runtime, User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports), Data Sources (Webhooks, Data Collection & Actions)

Started Jun 25, 2026, 06:57 PM UTC· resolved Jun 25, 2026, 08:15 PM UTC

  1. investigating Jun 25, 2026, 06:57 PM UTC

    We are seeing higher error rates and slow workflow execution times in production. We are investigating the root cause.

  2. resolved Jun 25, 2026, 08:15 PM UTC

    All workflows and interfaces are back to normal.

  3. postmortem Jul 01, 2026, 09:24 AM UTC

    On June 24–25, 2026, between approximately 22:00 UTC on June 24 and 19:37 UTC on June 25, users experienced slowness and failures when opening certain views that rely on connected data sources. Fields linked to those data sources did not populate, and in some cases, views failed to load. We recognize the disruption this caused and appreciate your patience. The issue was first reported at 23:10 UTC on June 24. By 23:14 UTC, our engineering team had identified the cause: a separate project was generating an unusually large number of slow-running background queries that overwhelmed our shared search service, causing failures across connected data source fields. Service was confirmed restored by 19:37 UTC on June 25. No data was lost. The primary driver was a configuration error in a separate project. A connected data source had grown significantly, and due to the misconfiguration, every record in that source was treated as newly changed on every sync — causing the same data to be re-processed continuously and flooding the shared service. An existing safeguard that would have limited the impact had also been removed the prior day due to an unrelated bug. We corrected the misconfiguration to stop the excessive re-processing, and we are restoring the removed safeguard. Going forward, we are adding monitoring to detect and alert on this type of overload early, improving how we handle large data-source syncs so they do not flood shared services, and reviewing configuration defaults to prevent similar errors. We remain committed to the reliability of the Tonkean platform and to ensuring this type of incident does not recur.

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Major June 19, 2026 AI Agents are not responding 1m Workflows Runtime

Started Jun 19, 2026, 09:07 AM UTC· resolved Jun 19, 2026, 09:09 AM UTC

  1. identified Jun 19, 2026, 09:07 AM UTC

    We're seeing an issue with agents not responding at all at the moment. We've identified the root cause, and are working on a fix.

  2. resolved Jun 19, 2026, 09:09 AM UTC

    Incident is resolve, AI Agents are back working and responding.

  3. postmortem Jun 23, 2026, 02:41 PM UTC

    On 19 June 2026, between 08:30 and 09:08 UTC, all AI agents were unavailable across Tonkean’s production environments for approximately 38 minutes. Agents did not respond to requests during this window, interrupting active work and demonstrations. We recognize the significance of this disruption and appreciate your patience. The outage was caused by Tonkean’s AI provider account reaching its usage and spending limits, which resulted in every agent request being rejected. Two factors extended the impact: the account’s quota had been consumed more quickly than anticipated, and an outstanding account balance had to be cleared before the quota could be restored — even after we had raised the limit. An automated alert had fired the previous afternoon, warning of the approaching limit, but it posted silently and was not acted on. Service was restored at 09:08 UTC after the balance was cleared and the limit raised. No data was lost. To prevent recurrence, we are wiring the existing alert to actively page the on-call team and billing account owners rather than posting silently, and adding a proactive alert at roughly 90% of the spend limit. We remain committed to the reliability of the Tonkean platform and to ensuring the gaps identified here are fully closed.

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Critical May 15, 2026 Sharepoint data sources errors 4h 12m Data Sources (Webhooks, Data Collection & Actions)

Started May 15, 2026, 03:14 PM UTC· resolved May 15, 2026, 07:26 PM UTC

  1. identified May 15, 2026, 03:14 PM UTC

    We discovered an error with Sharepoint data sources breaking due to an invalid key error. We found the root cause and are working on a fix.

  2. monitoring May 15, 2026, 03:30 PM UTC

    A fix was implemented and we are currently monitoring the situation.

  3. monitoring May 15, 2026, 03:41 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 15, 2026, 07:26 PM UTC

    This incident has been resolved.

  5. postmortem May 17, 2026, 02:42 PM UTC

    We experienced a disruption to its SharePoint integration between May 14–15, 2026, caused by the expiration of authentication credentials used to connect to Microsoft SharePoint services. The issue affected customers using our shared SharePoint integration, causing failed SharePoint actions during the outage window. The first authentication failures were logged on May 14 at approximately 19:37 UTC. The incident was formally reported on May 15 at 17:28 UTC following the identification of multiple customer issues. Investigation began at 17:45 UTC, and expired Azure AD client secrets were identified as the root cause. Updated credentials were generated and deployed beginning at 18:01 UTC. Additional remediation steps and environment restarts were completed between 18:05 and 18:10 UTC to ensure the updated credentials were fully applied. Customers confirmed successful reconnection to SharePoint integrations following the fix. To reduce the likelihood of recurrence, we are enhancing our monitoring and alerting for credential expiration, expanding audits of integration authentication across environments, refining credential rotation procedures, and continuing efforts to further automate integration credential management workflows.

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Minor April 16, 2026 Slowness in processing of Tonkean items, actions and interfaces 50m Workflows Runtime, User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports)

Started Apr 16, 2026, 08:33 AM UTC· resolved Apr 16, 2026, 09:23 AM UTC

  1. investigating Apr 16, 2026, 08:33 AM UTC

    We're investigating a slowness in processing of Tonkean items, actions and interfaces

  2. resolved Apr 16, 2026, 09:23 AM UTC

    This incident has been resolved.

  3. postmortem Apr 16, 2026, 01:51 PM UTC

    On April 15, 2026 at 19:00 \(UTC\+3\), a configuration issue triggered a loop within an automation module, causing repeated item creation and excessive system activity. This led to a significant increase in load and degraded platform performance. Customers experienced elevated latency, including slower interface loading, delays when progressing through processes, and slower execution of automated actions. No data loss occurred. The issue was identified within approximately one hour. Mitigation actions included stopping the loop and clearing overloaded processing queues. Full service was restored for all customers by April 16 at 12:23 \(UTC\+3\). The root cause was a trigger configuration that continuously re-executed under certain conditions, resulting in unbounded item creation and system load. To prevent recurrence, we are implementing safeguards including rate limits on actions and item creation, defined execution quotas at the module and solution level, and automatic halting of processes when limits are exceeded with visibility in execution history.

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Major April 15, 2026 Slow processing of Tonkean items and access to the Tonkean app 3h 50m Workflows Runtime, User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports), Workflow Builder

Started Apr 15, 2026, 05:32 PM UTC· resolved Apr 15, 2026, 09:22 PM UTC

  1. investigating Apr 15, 2026, 05:32 PM UTC

    We've seen slowness in processing of Tonkean items. We're investigating the root cause and a possible fix.

  2. investigating Apr 15, 2026, 07:33 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 15, 2026, 08:32 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 15, 2026, 09:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Apr 15, 2026, 09:16 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Apr 15, 2026, 09:22 PM UTC

    This incident has been resolved.

  7. postmortem Apr 16, 2026, 01:52 PM UTC

    On April 15, 2026 at 19:00 \(UTC\+3\), a configuration issue triggered a loop within an automation module, causing repeated item creation and excessive system activity. This led to a significant increase in load and degraded platform performance. Customers experienced elevated latency, including slower interface loading, delays when progressing through processes, and slower execution of automated actions. No data loss occurred. The issue was identified within approximately one hour. Mitigation actions included stopping the loop and clearing overloaded processing queues. Full service was restored for all customers by April 16 at 12:23 \(UTC\+3\). The root cause was a trigger configuration that continuously re-executed under certain conditions, resulting in unbounded item creation and system load. To prevent recurrence, we are implementing safeguards including rate limits on actions and item creation, defined execution quotas at the module and solution level, and automatic halting of processes when limits are exceeded with visibility in execution history.

Read the full incident report →

Major November 25, 2025 403 Forbidden Errors Detected on Specific Endpoints – Under Investigation 18m User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports), Workflow Builder, User Interface Builder (Forms, Item Interfaces, Workspace Apps, Business Reports), Workflow Runtime History

Started Nov 25, 2025, 08:51 AM UTC· resolved Nov 25, 2025, 09:09 AM UTC

  1. investigating Nov 25, 2025, 08:51 AM UTC

    We are currently investigating this issue.

  2. resolved Nov 25, 2025, 09:09 AM UTC

    This incident has been resolved.

  3. postmortem Nov 27, 2025, 10:07 AM UTC

    **Root Cause Analysis: Partial API Service Disruption – November 25, 2025** On November 25, 2025, at 07:48 UTC, some users began experiencing issues in parts of the Tonkean platform. These included problems with the main menu, unexpected logouts with a “Board not found” error, and failures when connecting to integrations. 09:08 UTC, the incident was resolved, and all services were restored. The root cause was misconfigured API servers. Some of our backend systems had incorrect internal permissions. This caused specific requests routed to that server to be rejected, resulting in the observed errors. Restarting the service removed the faulty component and replaced it with a properly configured one. This issue only affected users whose requests were routed to the problematic server, resulting in inconsistent but frustrating impacts. No data was lost, and all services were fully restored within 80 minutes. To prevent similar problems in the future, we are adding automated checks that verify internal permissions are correctly set whenever services start. These checks will also include self-healing logic to fix misconfigurations when possible automatically. Our systems are currently stable and are being closely monitored.

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Notice October 20, 2025 AWS Regional Outage – Monitoring Impact 12h 58m

Started Oct 20, 2025, 11:35 AM UTC· resolved Oct 21, 2025, 12:33 AM UTC

  1. monitoring Oct 20, 2025, 11:35 AM UTC

    We are aware of an ongoing outage affecting AWS services, which may impact parts of our platform. Our team is actively monitoring the situation and assessing potential effects on our systems.

  2. resolved Oct 21, 2025, 12:33 AM UTC

    This incident has been resolved.

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Critical October 16, 2025 Autoscaler Permission Change Incident 13m Workflows Runtime, User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports), Workflow Builder, User Interface Builder (Forms, Item Interfaces, Workspace Apps, Business Reports) and 4 more

Started Oct 16, 2025, 12:18 PM UTC· resolved Oct 16, 2025, 12:31 PM UTC

  1. investigating Oct 16, 2025, 12:18 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 16, 2025, 12:31 PM UTC

    This incident has been resolved.

  3. postmortem Oct 19, 2025, 12:54 PM UTC

    **Root Cause Analysis – Autoscaler Permission Change Incident** On October 16, 2025, we changed the permissions used by our autoscaling service as part of upcoming infrastructure improvements. The change was applied at 11:52 UTC. Initially, system performance remained stable, but at 12:06 UTC, the autoscaler unexpectedly stopped working. As a result, new system capacity could not be added when needed, and some services began to degrade as demand increased. The recent permission change was identified as the likely cause. A rollback was initiated, and by 12:15 UTC, the original permissions were restored and the autoscaler restarted. System capacity began recovering shortly afterward, and by 12:31 UTC, all services were back to normal. The total period of degraded performance lasted approximately 25 minutes. No data loss occurred. The issue was caused by a mismatch in the updated permissions, which interfered with the autoscaler's ability to manage capacity. When triggered, this caused the autoscaler to fail silently until workloads exceeded the available infrastructure. To resolve the issue, we reversed the change, restarted the service, and confirmed that everything was operating normally again. Several actions are now in place to reduce the risk of recurrence. These include adding pre-change validation for permission updates, improving monitoring for autoscaler failures, and strengthening review procedures for operational changes. These improvements are integrated into our deployment practices to support continued system stability and operational scalability.

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Minor September 29, 2025 Slowness in handling of Tonkean actions 1h 28m Workflows Runtime, User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports), Workflow Runtime History

Started Sep 29, 2025, 06:53 PM UTC· resolved Sep 29, 2025, 08:21 PM UTC

  1. investigating Sep 29, 2025, 06:53 PM UTC

    We are experiencing slowness in execution of actions. We're looking into it.

  2. resolved Sep 29, 2025, 08:21 PM UTC

    This incident has been resolved.

  3. postmortem Sep 30, 2025, 04:38 PM UTC

    # Root Cause Analysis – Infrastructure Upgrade Tagging Incident We completed an infrastructure upgrade on September 28, 2025, and switched traffic to new clusters. The system initially operated normally, but a required subnet tag used by our autoscaler was inadvertently removed during cleanup. The issue was not visible because existing nodes remained active until workloads triggered autoscaling. At that point, new nodes could not be provisioned, and some services gradually scaled down to zero replicas. Customers began to experience degraded performance, including delayed event handling and responsiveness. The disruption began on September 29 at 15:00 UTC. Internal monitoring flagged degradation at 15:35 UTC, but on-call engineers were not immediately alerted. Customers reported issues shortly thereafter, prompting an investigation. At 18:05 UTC, the missing subnet tag was identified as the cause. Restoring it at 18:18 UTC immediately allowed node scheduling to resume, and by 18:26 UTC, all services were back to normal. The total duration of degraded service was approximately three hours. No data loss occurred. The root cause was removing the shared subnet tag that the Kubernetes autoscaler \(Karpenter\) required. Without it, autoscaling failed once triggered. To mitigate, we restored the tag, validated node provisioning, and confirmed services recovered fully. To prevent recurrence, we are adding validation steps before and after infrastructure changes, new alerts for unscheduled pods and node provisioning failures, and safeguards to ensure critical services cannot scale below safe thresholds. We are also updating our Infrastructure-as-Code and playbooks to protect shared dependencies better. We apologize for the disruption and are committed to ensuring the reliability and resilience our customers expect.

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Minor September 9, 2025 Events in Workflow Runtime History are displayed in delay 7h 55m Workflow Runtime History

Started Sep 09, 2025, 01:18 PM UTC· resolved Sep 09, 2025, 09:14 PM UTC

  1. investigating Sep 09, 2025, 01:18 PM UTC

    We are investigating an issue causing a delay in displaying events in the History view in Tonkean. The workflows and actions still operate as expected.

  2. resolved Sep 09, 2025, 09:14 PM UTC

    Workflow Runtime History events should be displayed as usual now.

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Major August 27, 2025 Workspace App Pages with Tabs not loading 23m User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports)

Started Aug 27, 2025, 02:06 PM UTC· resolved Aug 27, 2025, 02:30 PM UTC

  1. identified Aug 27, 2025, 02:06 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Aug 27, 2025, 02:30 PM UTC

    This incident has been resolved.

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Minor August 8, 2025 EU Environment - Slowness in Tonkean Processing 48m Workflows Runtime, Data Sources (Webhooks, Data Collection & Actions)

Started Aug 08, 2025, 09:24 AM UTC· resolved Aug 08, 2025, 10:12 AM UTC

  1. investigating Aug 08, 2025, 09:24 AM UTC

    We are experience slowness in processing events in Tonkean in the EU environment. Other environments are not affected.

  2. resolved Aug 08, 2025, 10:12 AM UTC

    Processing in EU environment is back to normal.

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Minor August 5, 2025 Tonkean Workflows Failures 23m Workflows Runtime, Data Sources (Webhooks, Data Collection & Actions)

Started Aug 05, 2025, 11:23 PM UTC· resolved Aug 05, 2025, 11:46 PM UTC

  1. investigating Aug 05, 2025, 11:23 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 05, 2025, 11:23 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 05, 2025, 11:46 PM UTC

    Fix was applied, workflows are back to normal. We're monitoring.

  4. resolved Aug 05, 2025, 11:46 PM UTC

    This incident has been resolved.

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Major August 5, 2025 We’re currently investigating issues affecting some of our integration services, including delays and failures in inbound and outbound requests. 39m Data Sources (Webhooks, Data Collection & Actions), Communication Integrations

Started Aug 05, 2025, 01:29 PM UTC· resolved Aug 05, 2025, 02:09 PM UTC

  1. investigating Aug 05, 2025, 01:30 PM UTC

    We are currently investigating this issue.

  2. resolved Aug 05, 2025, 02:09 PM UTC

    This incident has been resolved.

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Major July 16, 2025 We are currently experiencing slowness in one of our databases, which is impacting multiple components across the system. 7h 29m Workflows Runtime, User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports), Workflow Builder, User Interface Builder (Forms, Item Interfaces, Workspace Apps, Business Reports) and 1 more

Started Jul 16, 2025, 09:00 PM UTC· resolved Jul 17, 2025, 04:29 AM UTC

  1. investigating Jul 16, 2025, 09:00 PM UTC

    Our team is actively investigating the issue and working to restore normal performance as quickly as possible. We will provide updates as we learn more.

  2. monitoring Jul 16, 2025, 09:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 17, 2025, 04:29 AM UTC

    This incident has been resolved.

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Notice July 9, 2025 Tonkean App not responsive 14m Workflows Runtime, User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports), Workflow Builder, User Interface Builder (Forms, Item Interfaces, Workspace Apps, Business Reports) and 4 more

Started Jul 09, 2025, 11:19 PM UTC· resolved Jul 09, 2025, 11:34 PM UTC

  1. investigating Jul 09, 2025, 11:19 PM UTC

    We are investigating an issue with Tonkean app not loading at all.

  2. resolved Jul 09, 2025, 11:34 PM UTC

    This incident has been resolved.

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Notice May 29, 2025 We are experiencing an unexpected load 39m Workflows Runtime, User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports), Workflow Builder, User Interface Builder (Forms, Item Interfaces, Workspace Apps, Business Reports) and 4 more

Started May 29, 2025, 10:15 PM UTC· resolved May 29, 2025, 10:55 PM UTC

  1. investigating May 29, 2025, 10:15 PM UTC

    We are currently investigating this issue.

  2. monitoring May 29, 2025, 10:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 29, 2025, 10:55 PM UTC

    This incident has been resolved.

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Minor April 28, 2025 System Slowness Across Multiple Services 2h 28m Workflows Runtime, User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports), Workflow Builder, Data Sources (Webhooks, Data Collection & Actions)

Started Apr 28, 2025, 07:29 PM UTC· resolved Apr 28, 2025, 09:57 PM UTC

  1. investigating Apr 28, 2025, 07:29 PM UTC

    We are currently experiencing slowness across several services in our system. Our engineering team is actively investigating the root cause and working to restore optimal performance as quickly as possible. We apologize for the inconvenience and will provide updates as we learn more.

  2. monitoring Apr 28, 2025, 09:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 28, 2025, 09:57 PM UTC

    This incident has been resolved.

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Critical April 20, 2025 Investigating major outage due to database failure. 29s Workflows Runtime, User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports), Workflow Builder, User Interface Builder (Forms, Item Interfaces, Workspace Apps, Business Reports) and 4 more

Started Apr 20, 2025, 10:12 AM UTC· resolved Apr 20, 2025, 10:12 AM UTC

  1. identified Apr 20, 2025, 10:12 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 20, 2025, 10:12 AM UTC

    This incident has been resolved.

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Minor April 10, 2025 Slowness in Tonkean App and executing workflows 4h 42m Workflows Runtime, User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports), Workflow Builder, User Interface Builder (Forms, Item Interfaces, Workspace Apps, Business Reports) and 1 more

Started Apr 10, 2025, 04:54 PM UTC· resolved Apr 10, 2025, 09:36 PM UTC

  1. investigating Apr 10, 2025, 04:54 PM UTC

    We are investigating slowness experienced in the Tonkean app and in executing workflows.

  2. investigating Apr 10, 2025, 04:54 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 10, 2025, 08:19 PM UTC

    Tonkean App and Workflows should be back and running as expected. We're monitoring the system to make sure everything is operational.

  4. resolved Apr 10, 2025, 09:36 PM UTC

    This incident has been resolved.

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Critical April 2, 2025 Unexpected Infrastructure Issue 8m Workflows Runtime, User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports), Workflow Builder, User Interface Builder (Forms, Item Interfaces, Workspace Apps, Business Reports) and 1 more

Started Apr 02, 2025, 10:56 AM UTC· resolved Apr 02, 2025, 11:04 AM UTC

  1. monitoring Apr 02, 2025, 01:44 PM UTC

    We experienced a brief database disruption due to an unexpected update. The issue was identified and resolved within approximately 5 minutes. Systems are now fully operational.

  2. resolved Apr 02, 2025, 01:44 PM UTC

    This incident has been resolved.

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Minor March 10, 2025 Infrastructure issue 6h 11m Data Sources (Webhooks, Data Collection & Actions)

Started Mar 10, 2025, 05:01 PM UTC· resolved Mar 10, 2025, 11:12 PM UTC

  1. investigating Mar 10, 2025, 05:01 PM UTC

    Insert and update of external data into Tonkean is limited. Querying external data in Tonkean platform is limited. We are investigating.

  2. investigating Mar 10, 2025, 10:32 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 10, 2025, 10:33 PM UTC

    We are continuing to investigate this issue.

  4. investigating Mar 10, 2025, 10:34 PM UTC

    We are continuing to investigate this issue.

  5. resolved Mar 10, 2025, 11:12 PM UTC

    This incident has been resolved.

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Minor March 5, 2025 We are having infrastructure issues 55m Workflows Runtime, User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports), Workflow Builder, User Interface Builder (Forms, Item Interfaces, Workspace Apps, Business Reports) and 4 more

Started Mar 05, 2025, 05:01 PM UTC· resolved Mar 05, 2025, 05:56 PM UTC

  1. identified Mar 05, 2025, 05:01 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Mar 05, 2025, 05:56 PM UTC

    This incident has been resolved.

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Minor November 5, 2024 Uploading files to Google Drive errors out 1h 37m Data Sources (Webhooks, Data Collection & Actions)

Started Nov 05, 2024, 05:16 PM UTC· resolved Nov 05, 2024, 06:53 PM UTC

  1. identified Nov 05, 2024, 05:16 PM UTC

    We have identified an outage with Google Drive that impacts our Google application and does not allow it to make "upload" API calls due to some sort of protection on the Google side. This is a global Google Drive issue that happened in September and now resurfaced. It has been reported, acknowledged, and reopened here: https://issuetracker.google.com/issues/369788650?pli=1 We are tracking this and looking for ways to resolve it.

  2. resolved Nov 05, 2024, 06:53 PM UTC

    Seems like the issue is currently resolved. confirmed by other users in the issuetracker as well. will keep monitoring.

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