Toast incident

Third Party Ordering - DoorDash Outage

Minor Resolved View vendor source →

Toast experienced a minor incident on December 3, 2025 affecting Order Processing / KDS, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 12:58 AM UTC
Resolved
Dec 03, 2025, 01:19 AM UTC
Duration
20m
Detected by Pingoru
Dec 03, 2025, 12:58 AM UTC

Affected components

Order Processing / KDS

Update timeline

  1. identified Dec 03, 2025, 12:58 AM UTC

    We are currently investigating an issue with third-party orders that flow through DoorDash. These orders will not be processed or sent to your POS devices. We will provide updates as we learn more.

  2. resolved Dec 03, 2025, 01:19 AM UTC

    This incident has been resolved.