Toast API incident

Orders API elevated error rate

Minor Resolved View vendor source →

Toast API experienced a minor incident on June 15, 2021 affecting Order API, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2021, 04:25 PM UTC
Resolved
Jun 15, 2021, 08:10 PM UTC
Duration
3h 45m
Detected by Pingoru
Jun 15, 2021, 04:25 PM UTC

Affected components

Order API

Update timeline

  1. investigating Jun 15, 2021, 04:25 PM UTC

    We have been alerted to elevated error rates in the orders API starting at 12:01 PM EDT. Our engineers are investigating the cause and are working to resolve the issue as soon as possible. We will keep you updated as new information is available.

  2. investigating Jun 15, 2021, 05:32 PM UTC

    We are continuing to investigate this issue. We will keep you updated as new information is available.

  3. monitoring Jun 15, 2021, 06:07 PM UTC

    We have implemented an update and are monitoring the issue.

  4. resolved Jun 15, 2021, 08:10 PM UTC

    This issue has been resolved.