Toast API incident

Elevated orders bulk 500 error rate

Minor Resolved View vendor source →

Toast API experienced a minor incident on January 9, 2022 affecting Order API, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2022, 03:02 AM UTC
Resolved
Jan 09, 2022, 04:19 AM UTC
Duration
1h 16m
Detected by Pingoru
Jan 09, 2022, 03:02 AM UTC

Affected components

Order API

Update timeline

  1. investigating Jan 09, 2022, 03:02 AM UTC

    There is an elevated 500 error rate in the /ordersBulk endpoint of the orders API. Our engineering team is investigating.

  2. monitoring Jan 09, 2022, 04:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 09, 2022, 04:19 AM UTC

    This issue has been resolved.