Toast API incident

Orders submitted through Orders API not sent to POS

Notice Resolved View vendor source →

Toast API experienced a notice incident on June 6, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2023, 04:47 PM UTC
Resolved
Jun 06, 2023, 02:30 PM UTC
Duration
—
Detected by Pingoru
Jun 06, 2023, 04:47 PM UTC

Update timeline

  1. resolved Jun 06, 2023, 04:47 PM UTC

    At around 10AM EST an update was published to the Toast Orders API. This update caused orders submitted via the API to not be sent along to the POS even if the API request itself was successful. This change was rolled back at 11:26AM EST, and orders submitted via the API are once again being sent along to the POS.