Toast API incident

Increased error rate on ordersBulk endpoint

Minor Resolved View vendor source →

Toast API experienced a minor incident on July 17, 2023 affecting Order API, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2023, 06:16 PM UTC
Resolved
Jul 17, 2023, 07:35 PM UTC
Duration
1h 19m
Detected by Pingoru
Jul 17, 2023, 06:16 PM UTC

Affected components

Order API

Update timeline

  1. monitoring Jul 17, 2023, 06:16 PM UTC

    Our engineering team is aware of degraded performance on the ordersBulk endpoint today (July 17) from approximately 12:00-1:00PM EST. The result of this degradation is that some calls may have received error responses. The ordersBulk endpoint has returned to normal functionality and no errors are currently observed.

  2. resolved Jul 17, 2023, 07:35 PM UTC

    This incident has been resolved.