Toast API incident

Possible 500 error responses to API requests

Minor Resolved View vendor source →

Toast API experienced a minor incident on October 3, 2025 affecting Config API and Order API, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2025, 08:51 PM UTC
Resolved
Oct 03, 2025, 11:10 PM UTC
Duration
2h 19m
Detected by Pingoru
Oct 03, 2025, 08:51 PM UTC

Affected components

Config APIOrder API

Update timeline

  1. investigating Oct 03, 2025, 08:51 PM UTC

    We have identified an issue that may result in 500 error responses for requests made to our Orders and Config APIs. Our team is actively investigating and will provide updates here as we learn more.

  2. resolved Oct 03, 2025, 11:10 PM UTC

    This incident has been resolved.