Toast API incident

Rounding error in some ordersBulk responses

Notice Resolved View vendor source →

Toast API experienced a notice incident on December 8, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2025, 07:47 PM UTC
Resolved
Dec 08, 2025, 07:47 PM UTC
Duration
Detected by Pingoru
Dec 08, 2025, 07:47 PM UTC

Update timeline

  1. resolved Dec 08, 2025, 07:47 PM UTC

    Between October 7 and November 4 of this year, the AppliedTaxRate.taxAmount and Selection.tax of ordersBulk responses were rounded incorrectly and could have been off by a cent at the check selection level of the API response. If your integration consumes this information at the selection level, your customers may have been impacted. To identify impacted customers, examine the Order.pricingFeatures array in the orders response. If this array is empty for a customer, the customer was likely impacted. The issue has been fixed and the correct data can now be queried. If your integration consumes tax information only at the order and check level, you were not impacted by this issue.