Tithe.ly experienced a major incident on August 29, 2025 affecting Giving App, Form, Transaction Processing, lasting 3h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 29, 2025, 05:14 PM UTC
We’ve identified an issue with the Giving Form that is impacting some users attempting to sign up. We’re investigating the root problem right now. We’ll continue to share updates on our progress as we resolve this issue.
- identified Aug 29, 2025, 05:28 PM UTC
We’ve identified the issue causing the problem and are working to fix this as quickly as we can. We’ll share another update shortly.
- identified Aug 29, 2025, 06:43 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 29, 2025, 08:04 PM UTC
Giving Form sign up appears to be back up and running. We’re monitoring it closely to verify all issues are fully resolved. We’ll share another update shortly.
- resolved Aug 29, 2025, 08:16 PM UTC
We’re back! Giving Form sign up should be up and running. Thanks for bearing with us.