Tipalti experienced a notice incident on January 13, 2023, lasting 5d 22h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jan 13, 2023, 02:24 PM UTC
We are currently working on a fix for an issue where the "Sync status" column on the Bills pages in the Tipalti Hub is showing as blank. Please know this is only an issue with the display; the actual syncing of bills, payments, etc., has not been affected. For now, we advise that if you need to know the status of a particular bill, you should use the "Sync log" and "Sync failures" pages under the Integrations tab. We will update this page when the fix is in place.
- resolved Jan 19, 2023, 12:34 PM UTC
The fix has been deployed and "sync status" columns are displaying the correct status.