Tipalti experienced a notice incident on February 9, 2023, lasting 4d 1h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Feb 09, 2023, 06:15 PM UTC
Tipalti has been experiencing intermittent slowness today within the AP Hub. Our engineering team is actively working on the issue. We apologize if this slowness has affected your ability to work efficiently. Rest assured that we are dedicating as many resources as necessary to resolve it as quickly as possible. Thank you for your patience and your partnership! Your Tipalti Team
- identified Feb 09, 2023, 09:40 PM UTC
Tipalti has resolved much of the slowness today within the Tipalti Hub. There is still slowness with loading the Sync Log page, and our engineering team is actively working on the issue. We apologize if this slowness has affected your ability to work efficiently. Rest assured that we are dedicating as many resources as necessary to resolve it as quickly as possible. Thank you for your patience and your partnership! Your Tipalti Team
- identified Feb 10, 2023, 02:32 AM UTC
Tipalti is still experiencing slowness with loading the Sync Log page, and our engineering team is actively working on the issue. As a work-around, the App Monitoring tab can be used instead of the Sync Log page. This can be found under Administration --> API integration --> App Monitoring. We apologize if this slowness has affected your ability to work efficiently. Rest assured that we are dedicating as many resources as necessary to resolve it as quickly as possible. Thank you for your patience and your partnership! Your Tipalti Team
- resolved Feb 13, 2023, 07:17 PM UTC
The issues with the Sync Log page have been resolved and the page is working as expected. Thank you for your patience and partnership with Tipalti.