Tipalti experienced a major incident on September 17, 2026 affecting Procurement and Tipalti Card and 1 more component, lasting 2h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 17, 2026, 05:36 PM UTC
Our Engineering team is actively investigating an issue affecting the Procurement, Expenses, and Cards modules. We will provide our next update by 11:00 a.m. PT.
- investigating Sep 17, 2026, 05:59 PM UTC
Our Engineering team continues to investigate the issue affecting the Procurement, Expenses, and Cards modules. We will provide our next update by 12:00 p.m. PT.
- identified Sep 17, 2026, 07:02 PM UTC
Our Engineering team has identified the issue affecting the Procurement, Expenses, and Cards modules and is actively working to resolve it. Next update: 12:15 p.m. PT
- identified Sep 17, 2026, 07:18 PM UTC
Our Engineering team is actively working to resolve the issue affecting the Procurement, Expenses, and Cards modules. Next update: 12:30 p.m. PT
- identified Sep 17, 2026, 07:30 PM UTC
We verified that the left sidebar in Procurement is now functioning normally and available. Our Engineering team continues to work toward resolving the issue affecting the Expenses and Cards modules. Next update: 12:45 p.m. PT
- resolved Sep 17, 2026, 07:50 PM UTC
We have resolved the issue affecting the Procurement, Expenses, and Cards modules. All services are now operating normally as of 12:45pm PT.