Tines experienced a minor incident on December 17, 2025, lasting 130d 13h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Dec 17, 2025, 09:51 AM UTC
2025-12-17 10:55:30 UTC Operational [ Resolved ] Status: Resolved Impact: US-1 region only Summary: Between 08:29 and 08:55 UTC on December 17, 2025, there were delayed action runs in the US-1 region. All other regions operated normally during this time. Resolution: The issue was resolved at 08:55 UTC. All actions have been running correctly since then. We apologize for any inconvenience this may have caused. If you have any questions, please get in touch with Tines support. 2025-12-17 08:55:00 UTC Operational [ Monitoring ] Status: Operation and Monitoring Impact: US-1 region only Summary: Between 08:29 and 08:55 UTC on December 17, 2025, scheduled emails failed to send as expected in the US-1 region. All other regions operated normally during this time. Resolution: The issue was resolved at 08:55 UTC. All scheduled email functionality has been restored to regular operation. Next Steps: Our engineering team is investigating the cause and any other possible impacts. We apologize for any inconvenience this may have caused. 2025-12-17 08:29:00 UTC Problem detected [ Investigating ] Status: Problem Detected and Investigating Impact: US-1 region only Summary: Between 08:29 and 08:55 UTC on December 17, 2025, scheduled emails failed to send as expected in the US-1 region. All other regions operated normally during this time. Resolution: The issue was resolved at 08:55 UTC. All scheduled email functionality has been restored to regular operation. Next Steps: Our engineering team is investigating the cause and any other possible impacts. We apologize for any inconvenience this may have caused.