Intermittent Errors With Login

Update timeline

1. monitoring Feb 10, 2026, 09:18 PM UTC

   2026-02-10 22:48:00 UTC Operational [ Resolved ] Status: Resolved Impact: All cloud stacks Summary: Users were intermittently unable to log in to Tines via https://login.tines.com/, receving a "Page not found" or similar error in the browser. Event processing was unaffected. Resolution: AWS has reported full recovery for the DNS resolution errors for CloudFront distributions. Tines has not observed login DNS errors since 21:57 UTC. We again appreciate your patience and apologize for any inconvenience caused by this incident. Please contact support should you have any questions. 2026-02-10 21:46:38 UTC Degraded performance [ Identified ] Status: Monitoring Impact: All cloud stacks Summary: Users may not be able to log in to Tines via https://login.tines.com/, receving a "Page not found" or similar error in the browser. Event processing is unaffected. Next Steps: An operational issue with AWS CloudFront is resulting in DNS resolution failures. We are continuing to monitor this issue and will provide an update at 22:45 UTC. 2026-02-10 20:39:00 UTC Problem detected [ Identified ] Status: Problem Detected and Investigating Impact: All cloud stacks Summary: Users may not be able to log in to Tines via https://login.tines.com/, receving a "Page not found" or similar error in the browser. Event processing is unaffected. Next Steps: Our engineering team is investigating the cause and are working to resolve. We apologize for any inconvenience this may cause.