Delayed Action Runs - US1 Stack

Update timeline

1. monitoring Apr 17, 2026, 04:59 PM UTC

   2026-04-17 21:31:00 UTC Operational [ Resolved ] Action Run performance has been restored to normal levels as of 21:31 UTC. Pending action runs enqueued during the incident have been processed. We apologize gain for any inconvenience this may have caused. If you have any questions, please contact Tines support. 2026-04-17 19:23:31 UTC Degraded performance [ Monitoring ] We have identified and remediated the source of the delayed Action runs. Action runs are beginning to resume running at a normal rate and duration. Next Steps: We are monitoring the results of the remediation and will fully resolve the incident when Action run performance has returned to normal levels. 2026-04-17 18:23:34 UTC Degraded performance [ Investigating ] Our teams are continuing to investigate the cause of and resolve the issue causing delayed action runs. We do not currently have an ETA for resolution. Next Steps: We will provide an update as to the status of this incident as soon as more information is available. Thank you for your patience as we work to restore performance. 2026-04-17 15:50:00 UTC Degraded performance [ Investigating ] Impact: Cloud tenants on US1 Stack Summary: Tenants on the US1 stack may experience delayed action runs beginning approximately 15:50 UTC April 17. Next Steps: Our engineering team is investigating the cause and are working to resolve.