Tilroy incident

Tilroy emails delayed

Notice Resolved View vendor source →

Tilroy experienced a notice incident on July 22, 2024 affecting Point Of Sale and E-commerce, lasting 4h 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2024, 08:03 AM UTC
Resolved
Jul 22, 2024, 12:12 PM UTC
Duration
4h 8m
Detected by Pingoru
Jul 22, 2024, 08:03 AM UTC

Affected components

Point Of SaleE-commerce

Update timeline

  1. identified Jul 22, 2024, 08:03 AM UTC

    Because of a problem with the mail provider Tilroy is not able to send e-mails. Our provider is solving the issue.

  2. identified Jul 22, 2024, 10:52 AM UTC

    We are waiting on a solution from the email provider. We are checking possibilities to send emails from [email protected] as a temporary solution.

  3. resolved Jul 22, 2024, 12:12 PM UTC

    The provider solved the issue. Mails between 07:00 and 14:00 will not be resend.