Tiingo Inc experienced a major incident on April 5, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 05, 2025, 01:53 AM UTC
Type: Incident Duration: 1 day, 11 hours and 28 minutes Affected Components: Tiingo API Website, IEX Real-time Equity Endpoint, News Feed Endpoint, Equity Fundamentals Endpoint, Mutual Fund & ETF Fee Endpoint, FX Prices Endpoint, Crypto Low Latency Top-of-Book Benchmark Endpoint, Tiingo App, End-of-Day Prices Endpoint, Crypto Prices Endpoint, Crypto Low-Latency Last Price Benchmark Endpoint Apr 5, 01:54:17 GMT+0 - Identified - Issue is identified with issues at at the Equinix level Apr 5, 01:53:51 GMT+0 - Investigating - We are currently investigating this incident. Apr 5, 02:01:12 GMT+0 - Monitoring - Still awaiting resolution from host. Apr 5, 02:18:16 GMT+0 - Identified - Equinix has confirmed their fiber connections is down for NY5/NY7 Apr 5, 03:30:32 GMT+0 - Investigating - Update Received as of 03:25 UTC: Equinix's Network and Development team are actively investigating the issue. Apr 5, 05:54:09 GMT+0 - Identified - Recieved update as of 05:02 UTC: Equinix is working to establish alternative routing paths. Apr 5, 08:24:47 GMT+0 - Identified - Received update as of 08:22 UTC: Equinix has established alternative cross-connects, and working to bring the link active. Apr 5, 09:30:46 GMT+0 - Monitoring - Equinix has resolved the incident. They have confirmed this was due to a fiber cut. Apr 6, 13:21:58 GMT+0 - Resolved - Resolved due to internal checks and Equinix verification.