Tibus experienced a notice incident on November 18, 2025 affecting Cloud Control Panel and Dublin (Managed Hosting) and 1 more component, lasting 3h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 18, 2025, 11:52 AM UTC
Due to a global outage of Cloudflare users may experience issues accessing a number of Tibus hosted sites.
- identified Nov 18, 2025, 11:59 AM UTC
Update from Cloudflare: We are aware of, and investigating an issue which potentially impacts multiple customers. Further detail will be provided as more information becomes available.
- identified Nov 18, 2025, 01:03 PM UTC
Cloudflare are continuing to investigate the issue. More information is available at https://www.cloudflarestatus.com/
- identified Nov 18, 2025, 01:16 PM UTC
Latest update from Cloudflare: We have made changes that have allowed Cloudflare Access and WARP to recover. Error levels for Access and WARP users have returned to pre-incident rates. We have re-enabled WARP access in London. We are continuing to work towards restoring other services.
- identified Nov 18, 2025, 01:40 PM UTC
Latest update from Cloudflare: We are continuing working on restoring service for application services customers.
- identified Nov 18, 2025, 02:41 PM UTC
Latest update from Cloudflare: We've deployed a change which has restored dashboard services. We are still working to remediate broad application services impact
- resolved Nov 18, 2025, 03:12 PM UTC
Latest from Cloudflare: A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.