Tibus Outage History

Tibus is up right now

Tibus had 10 outages in the last 2 years totaling 20h 52m of downtime, averaging 0.4 incidents per month.

There were 10 Tibus outages since January 13, 2025 totaling 20h 52m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.tibus.com

Minor October 21, 2026

PHP2Shell Vulnerability (CVE-2026-109618 & CVE-2026-109619)

Detected by Pingoru
Oct 21, 2026, 01:36 PM UTC
Resolved
Oct 21, 2026, 01:49 PM UTC
Duration
12m
Timeline · 1 update
  1. identified Oct 21, 2026, 01:36 PM UTC

    We are aware of the current 'PHP2Shell' vulnerability. We are awaiting the release of the patch, expected today (Wednesday) or tomorrow (Thursday). When this is validated we will apply this automatically across our customer base. In the meantime we are also applying additional mitigations across our customer's servers. If you are a hosting customer you should reach out to your web developers as soon as possible to confirm that your application supports PHP version 8.2 or above.

Read the full incident report →

Notice February 20, 2026

Outage affecting multiple services on our infrastructure

Detected by Pingoru
Feb 20, 2026, 09:08 AM UTC
Resolved
Feb 20, 2026, 10:46 AM UTC
Duration
1h 38m
Affected: IMAPDNS ServersCloud Control PanelPOPDNS Management Web InterfaceDublin (Managed Hosting)Live Audio StreamingAccount Login/Registration ServiceSMTPDublin (Colocation & Bare Metal)Dublin Availability ZoneWebmail
Timeline · 4 updates
  1. investigating Feb 20, 2026, 09:08 AM UTC

    We are currently investigating this issue.

  2. investigating Feb 20, 2026, 09:35 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 20, 2026, 09:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 20, 2026, 10:46 AM UTC

    Tibus experienced an issue with its BGP routing this morning. It began at 0855 and was resolved at 0940. Impact was sites and applications being unavailable to some internet users intermittently for the duration of that time period. Sorry for any anxiety this problem caused. We will document our root cause analysis and distribute this through your account contacts. We continue to observe the networks concerned but at this stage the issue is resolved and services have returned to normal.

Read the full incident report →

Notice December 5, 2025

Cloudflare Service Issues

Detected by Pingoru
Dec 05, 2025, 09:00 AM UTC
Resolved
Dec 05, 2025, 09:24 AM UTC
Duration
23m
Affected: Cloud Control PanelDublin (Managed Hosting)Account Login/Registration ServiceLondon (Managed Hosting)Tibus Website
Timeline · 3 updates
  1. identified Dec 05, 2025, 09:00 AM UTC

    Cloudflare is investigating issues with its service. These issues do not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge. Tibus customers may experience difficulties accessing their sites. The underlying Tibus infrastructure is unaffected.

  2. monitoring Dec 05, 2025, 09:16 AM UTC

    Update from Cloudflare: A fix has been implemented and we are monitoring the results.

  3. resolved Dec 05, 2025, 09:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 18, 2025

Cloudflare Global Outage

Detected by Pingoru
Nov 18, 2025, 11:52 AM UTC
Resolved
Nov 18, 2025, 03:12 PM UTC
Duration
3h 19m
Affected: Cloud Control PanelDublin (Managed Hosting)Account Login/Registration ServiceLondon (Managed Hosting)Tibus Website
Timeline · 7 updates
  1. identified Nov 18, 2025, 11:52 AM UTC

    Due to a global outage of Cloudflare users may experience issues accessing a number of Tibus hosted sites.

  2. identified Nov 18, 2025, 11:59 AM UTC

    Update from Cloudflare: We are aware of, and investigating an issue which potentially impacts multiple customers. Further detail will be provided as more information becomes available.

  3. identified Nov 18, 2025, 01:03 PM UTC

    Cloudflare are continuing to investigate the issue. More information is available at https://www.cloudflarestatus.com/

  4. identified Nov 18, 2025, 01:16 PM UTC

    Latest update from Cloudflare: We have made changes that have allowed Cloudflare Access and WARP to recover. Error levels for Access and WARP users have returned to pre-incident rates. We have re-enabled WARP access in London. We are continuing to work towards restoring other services.

  5. identified Nov 18, 2025, 01:40 PM UTC

    Latest update from Cloudflare: We are continuing working on restoring service for application services customers.

  6. identified Nov 18, 2025, 02:41 PM UTC

    Latest update from Cloudflare: We've deployed a change which has restored dashboard services. We are still working to remediate broad application services impact

  7. resolved Nov 18, 2025, 03:12 PM UTC

    Latest from Cloudflare: A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.

Read the full incident report →

Critical October 2, 2025

Weavers Court Connectivity

Detected by Pingoru
Oct 02, 2025, 08:20 AM UTC
Resolved
Oct 02, 2025, 08:43 AM UTC
Duration
22m
Affected: Weavers Court Area
Timeline · 3 updates
  1. investigating Oct 02, 2025, 08:20 AM UTC

    We are aware of an ongoing issue and are investigating.

  2. identified Oct 02, 2025, 08:33 AM UTC

    On-site third party electrical works have caused a network outage. Third party is working on a fix.

  3. resolved Oct 02, 2025, 08:43 AM UTC

    On-site issue has now been fixed and connectivity is restored.

Read the full incident report →

Notice May 16, 2025

Service interruptions in Dublin and London

Detected by Pingoru
May 16, 2025, 10:33 AM UTC
Resolved
May 16, 2025, 11:17 AM UTC
Duration
43m
Affected: IMAPCloud Control PanelPOPDublin (Managed Hosting)Live Audio StreamingAccount Login/Registration ServiceSMTPDublin Availability ZoneWebmailLondon (Managed Hosting)
Timeline · 2 updates
  1. investigating May 16, 2025, 10:33 AM UTC

    We are currently investigating this issue.

  2. resolved May 16, 2025, 11:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 3, 2025

Loss of Resiliency in Cathedral Quarter, Belfast

Detected by Pingoru
Apr 03, 2025, 08:56 AM UTC
Resolved
Apr 03, 2025, 02:48 PM UTC
Duration
5h 52m
Affected: Cathedral Quarter Area
Timeline · 3 updates
  1. investigating Apr 03, 2025, 08:56 AM UTC

    A partner network provider has notified of us of an issue in Belfast area. We are aware that this affecting a number of Tibus connectivity customers. Engineers are currently working on fix.

  2. monitoring Apr 03, 2025, 09:25 AM UTC

    There was a major outage in the Belfast area this morning that is still ongoing. Tibus have implemented a workaround and your connectivity should be restored. If you are still experiencing issues please email [email protected] or call us on +44 (0)28 9033 1122.

  3. resolved Apr 03, 2025, 02:48 PM UTC

    There was a major outage in the Belfast area this morning. Tibus have implemented a workaround and your connectivity should be restored. If you are still experiencing issues please email [email protected] or call us on +44 (0)28 9033 1122.

Read the full incident report →

Notice February 20, 2025

SSL Certificate Errors on Mail Platform

Detected by Pingoru
Feb 20, 2025, 09:15 AM UTC
Resolved
Feb 20, 2025, 11:00 AM UTC
Duration
1h 45m
Affected: IMAPPOPSMTP
Timeline · 3 updates
  1. identified Feb 20, 2025, 09:15 AM UTC

    Some users are reporting SSL errors when accessing mail via their preferred mail client. We are currently investigating the issue.

  2. monitoring Feb 20, 2025, 09:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 20, 2025, 11:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 24, 2025

Storm Éowyn - Ultrafast Connectivity Disruption - Belfast, Cathedral Quarter

Detected by Pingoru
Jan 24, 2025, 09:26 AM UTC
Resolved
Jan 24, 2025, 02:50 PM UTC
Duration
5h 23m
Affected: Cathedral Quarter Area
Timeline · 2 updates
  1. identified Jan 24, 2025, 09:26 AM UTC

    Due to localised power issues, customers in the Cathedral Quarter area of Belfast may face disruption to their Ultrafast connectivity.

  2. resolved Jan 24, 2025, 02:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 13, 2025

Degraded performance in Dublin

Detected by Pingoru
Jan 13, 2025, 04:44 PM UTC
Resolved
Jan 13, 2025, 05:53 PM UTC
Duration
1h 9m
Affected: Dublin (Managed Hosting)Live Audio StreamingDublin (Colocation & Bare Metal)
Timeline · 4 updates
  1. investigating Jan 13, 2025, 04:44 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 13, 2025, 04:56 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 13, 2025, 05:19 PM UTC

    Stability has returned to Dublin. We will continue to investigate a root cause and monitor for further issues.

  4. resolved Jan 13, 2025, 05:53 PM UTC

    This incident has been resolved.

Read the full incident report →