Tibus incident

Issue with Support Ticketing System

Minor Resolved View vendor source →

Tibus experienced a minor incident on October 16, 2023 affecting Support Ticketing System, lasting 6h 54m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2023, 08:15 AM UTC
Resolved
Oct 16, 2023, 03:10 PM UTC
Duration
6h 54m
Detected by Pingoru
Oct 16, 2023, 08:15 AM UTC

Affected components

Support Ticketing System

Update timeline

  1. investigating Oct 16, 2023, 08:15 AM UTC

    We are currently investigating this issue.

  2. identified Oct 16, 2023, 10:36 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 16, 2023, 01:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 16, 2023, 03:10 PM UTC

    This incident has been resolved.