Tibus incident

Service Disruption on Tibus Mail Platform

Minor Resolved View vendor source →

Tibus experienced a minor incident on May 15, 2024 affecting IMAP and POP and 1 more component, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2024, 10:29 AM UTC
Resolved
May 15, 2024, 01:28 PM UTC
Duration
2h 58m
Detected by Pingoru
May 15, 2024, 10:29 AM UTC

Affected components

IMAPPOPSMTPWebmail

Update timeline

  1. investigating May 15, 2024, 10:29 AM UTC

    We are currently investigating this issue.

  2. investigating May 15, 2024, 11:14 AM UTC

    We are continuing to investigate this issue.

  3. identified May 15, 2024, 12:08 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 15, 2024, 12:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 15, 2024, 01:28 PM UTC

    This incident has been resolved.