Tibus incident

Power issues in BT1

Major Resolved View vendor source →

Tibus experienced a major incident on December 9, 2022 affecting Cathedral Quarter Area, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2022, 02:54 PM UTC
Resolved
Dec 09, 2022, 03:48 PM UTC
Duration
54m
Detected by Pingoru
Dec 09, 2022, 02:54 PM UTC

Affected components

Cathedral Quarter Area

Update timeline

  1. identified Dec 09, 2022, 02:54 PM UTC

    A small number of connectivity and Ultrafast customers in Belfast BT1 are currently offline due to a confirmed NIE power outage in the area. We will monitor these customers until NIE resolve and recovery of services is confirmed.

  2. resolved Dec 09, 2022, 03:48 PM UTC

    NIE have resolved all local power issues and all affected customers service has restored.