Tibus incident

SSL Certificate Errors on Mail Platform

Notice Resolved View vendor source →

Tibus experienced a notice incident on February 20, 2025 affecting IMAP and POP and 1 more component, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2025, 09:15 AM UTC
Resolved
Feb 20, 2025, 11:00 AM UTC
Duration
1h 45m
Detected by Pingoru
Feb 20, 2025, 09:15 AM UTC

Affected components

IMAPPOPSMTP

Update timeline

  1. identified Feb 20, 2025, 09:15 AM UTC

    Some users are reporting SSL errors when accessing mail via their preferred mail client. We are currently investigating the issue.

  2. monitoring Feb 20, 2025, 09:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 20, 2025, 11:00 AM UTC

    This incident has been resolved.