Thryv experienced a major incident on November 25, 2025 affecting Mobile App - Business Center, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 25, 2025, 03:19 PM UTC
Current Status: Partial Outage Discovered: 11/25/2025 7:30 AM CST Resolved: Impacted Product: Business Center Mobile App Affected Feature: All Features What does this mean for you? Users are unable to access the BC mobile app at this time. Users are met with a blank screen and the app will not load. Current Workaround: Accessing Business Center on a mobile browser works as intended We are working diligently to resolve this issue; we will provide ongoing status updates.
- monitoring Nov 25, 2025, 03:24 PM UTC
A fix has been implemented and we are monitoring for any further issues.
- resolved Nov 25, 2025, 04:37 PM UTC
The issue preventing users from accessing the Business Center mobile app has been fully resolved.