Thryv incident

Onboarding Wizard

Minor Resolved View vendor source →

Thryv experienced a minor incident on July 22, 2024, lasting 5h 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2024, 02:02 PM UTC
Resolved
Jul 22, 2024, 07:52 PM UTC
Duration
5h 50m
Detected by Pingoru
Jul 22, 2024, 02:02 PM UTC

Update timeline

  1. investigating Jul 22, 2024, 02:02 PM UTC

    We are currently receiving reports that the onboarding wizard is not loading. Our developers are aware of the issue and are investigating.

  2. resolved Jul 22, 2024, 07:52 PM UTC

    The issue has been identified and a fix is being implemented.