Thryv incident

Integrations - QuickBooks Online - Payments Syncing Issue

Minor Resolved View vendor source →

Thryv experienced a minor incident on July 23, 2024, lasting 4h 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2024, 05:46 PM UTC
Resolved
Jul 23, 2024, 10:26 PM UTC
Duration
4h 40m
Detected by Pingoru
Jul 23, 2024, 05:46 PM UTC

Update timeline

  1. investigating Jul 23, 2024, 05:46 PM UTC

    We are currently investigating an issue where Thryvpay users who are integrated with Quickbooks online are having issues with payments syncing between Thryv and Quickbooks Online. Our developers are currently looking into this issue. We will provide an update soon.

  2. monitoring Jul 23, 2024, 06:05 PM UTC

    The development team has implemented a fix and we are monitoring the results.

  3. resolved Jul 23, 2024, 10:26 PM UTC

    This incident has been resolved.